Today’s patients have a desire to know about their medical therapies and Advantage Healthcare Services believes that education and outreach play a critical role in both their interaction and adherence participation. Our bi-lingual staff offers an approach that encompasses many patient needs that are often overlooked.
We have liaison/patient advocate teams throughout Southern California that assist patients with the varying levels of information as well as coordinate the often tough life circumstances as: insurance enrollment, housing, appointment transportation, government programs and even rebates. Our philosophy includes the fact that education can enrich the knowledge base of a patient and we host seminars and support groups for patients and their families to offer disease state and medication options. We work in close alignment with pharmaceutical companies to share the most up-to-date information on medication, interactions and choices so that patients will have access to the critical medications that they require.
Our integrative patient concentric approach addresses the needs of patients on both a medical and emotional level, working and coordinating with an array of professionals and organizations to assure that they have the most complete services.
Each of our pharmacies coordinate with patients and families for a complete outreach effort. Our services extend beyond the scope of a pharmacy and enter into the various parts of a patient’s life that can affect their health and medication adherence. Our focus on maintaining constant communication with patients has given us the opportunity to know the important touch points that are sometimes sensitive and often overwhelming. Our educational and outreach programs place the patient at the center and give them the information and options that ease their concerns and allow them to pursue a continued path of health.
As an enhanced pharmacy services alternative, we are constantly adding and upgrading to our array of outreach and educational efforts so that we keep up with the varying needs of today’s medical information. We believe that our approach differentiates Advantage Healthcare Services and allows us to be a full pharmacy solution that embraces the requirements of today’s patients.